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It takes "knock your sox off" service to motivate me to write a letter of commendation, but that is exactly what your team at McDowell Mt did...they "knocked our sox off"!

My husband and I visited from June 14th to June 17th and everyone with whom we came in contact far surpassed our expectations.

I understand that all too often management hears only about the problems. I wanted you and your staff to be commended for an outstanding performance. We have shared our thoughts with numerous friends and family members and hopefully they will want to have the same rich Marriott experience that we had.